Southwest Airlines

Travel

Jet Blue Sweeps The Customer Satisfaction Ratings
ByGil Zeimer June 29, 2006

You would expect Jet Blue to top the charts in passenger satisfaction because of its swank leather seats and its personal entertainment systems. But Continental? Now that’s a bit of a surprise. Jet Blue got the top ratings across the board in seven customer satisfaction categories, with 820 of a possible 1,000 points, or 81…

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Food | Travel

Flight Check: Nuts About Southwest Blog
ByGil Zeimer April 27, 2006

I’ve been flying Southwest for over 20 years. When I lived in Dallas, many of my friends and neighbors worked for this small regional carrier that became one of the country’s leading budget airlines. Here’s an interesting twist on a company’s blogosphere: Nuts About Southwest is written by the employees and the customers of this…

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