While most airlines are squeezing every millimeter out of its seats and its legroom, Jet Blue Airways is widening the seats from 32 to 36 inches on its all-economy class, single-aisle Airbus 320s. Jet Blue is also going to remove a row of seats, so it can carry 150 passengers vs. 156 per plane. That…
You would expect Jet Blue to top the charts in passenger satisfaction because of its swank leather seats and its personal entertainment systems. But Continental? Now that’s a bit of a surprise. Jet Blue got the top ratings across the board in seven customer satisfaction categories, with 820 of a possible 1,000 points, or 81…
I haven’t yet flown Jet Blue, but all my friends rave about it. To capture these passenger love stories, the airline’s ad agency, J. Walter Thompson, has created The Story Booth. Designed by New York’s Mesh Architecture, the booth, which features an interactive atmosphere, just launched a 10-city tour after its initial installment in New…
Everyone complains about airline food. But what about the coffee? Well, one airline’s doing sometihng about it. According to an article in Tuesday’s paper, “When JetBlue learned that passengers felt airline coffee was worse than their terrestrial brand of choice, the carrier decided to bet on a familiar strategy to draw passengers: Link up with…
You gotta love Jet Blue with its leather seats, your own TV/DVD system and other amenities for peanuts. Now, Jet Blue just announced its Winter Clearance Sale. Fares start at $39 one-way from Long Beach to Las Vegas, $40 from Boston to JFK, $69 from Boston to Florida (Ft. Lauderdale, Orlando, W. Palm Beach, Ft….
JetBlue Airways will waive its change fees and any fare differences to enable its customers with reservations for travel between Friday, Oct. 21 through Tuesday, Oct. 25 to or from JetBlue cities in Florida (Fort Lauderdale, Fort Myers, Orlando, Tampa, and West Palm Beach), to rebook their travel without change fee or fare difference to…
First, there was Jet Blue, which forged new territory with affordably luxurious comfortably flights offering leather seats and individual TV screens with dozens of channels. Then, there were Starwood’s W Hotels, which gave stylish travelers cutting-edge amenities and designer hotels with a personal touch. Now, Starwood has revealed aloft, which is intended to raise the…